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Email stability (resolved)

Posted by Support Team on 05 07 2014. 1 Comment on Email stability (resolved)

Routine monitoring has highlighted intermittent access issues for customers with Windows based hosting account.

We encountered an issue during the past hour where there was intermittent access to email hosting for customers with Windows based hosting. We have resolved the stability issue and normal access is now restored. We will continue to monitor closely.

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  • support

    Email queued on the backup mail servers have now been forwarded to the hosted mailboxes. The backup mail servers ensured that no email was lost whilst the issue was resolved. If you have any residual issues we would first recommend that you restart your email client (software) first. If after restarting you encounter any further issues please raise a support ticket via the customer portal and we will investigate your specific situation. July 5, 2014 at 12:56 pm