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Power Outage 2017/01/21

Posted by Support Team on 21 01 2017. 0 Comments

At approximately 08:00 this morning mains power to our primary data centre was lost. Service was not disrupted as the UPS and Diesel generators provided continuity of power. However, at approximately 14:46 this afternoon a fault occurred that result in a loss of power from the diesel generators. Onsite engineers resolved the immediate issue and reinstated power within approximately 15 minutes. The data centre continues to run on backup power with mains power expected to be reinstated to the data centre and wider area imminently.

All services at the primary data centre have been re-instated. Please be assured we will be seeking a full report from our primary data centre provider.

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