Earlier today we began to see reports of issues contacting outlook.com, hotmail.com and associated addresses for the free mail services offered by Microsoft. After investigations we could see this was only impacting a subset of mail flow to these domains. Further to this the failures were of such an intermittent… Continue Reading [INFO] Hotmail/Outlook email delivery – ‘540 Transaction failed’
Our upstream provider has notified us of a stability issue in their Telehouse North network. At this time we do not believe it will cause an issue as they have alternate routes.
We are currently experiencing stability problems with access to Windows based email using webmail / POP3. We are working to resolve it as quickly as possible.
Access to email has been restored after a routine patching process failed. We are referring the issue to the vendor before re-attempting this upgrade. Please accept our sincere apologies for any inconvenience caused by this scheduled maintaince window activity. No email will have been lost as a result of this… Continue Reading Email Access
This morning we experienced a system outage due to an issue at our partner’s data centre. We are currently investigating the issue with them and will provide further specific information once we have it. During the outage our offsite DNS and Mail services ensures that your domain names continue to… Continue Reading System Outage
This evening we have implemented a number of upgrades to the Windows hosting MySQL which will offer much improved performance. A combination of hardware upgrades and configuration optimisation have resulted a visible increase in performance.
During the early hours of this morning we experienced outbound mail connectivity issues. They have now been resolved and all queued mail processed. Mail delivery times are now back to normal levels
We experienced a brief disruption to mail flow yesterday for customers using our relay and MX services. Although the outage itself was restricted the impact was felt for a number of hours due to DNS caching. As a result of yesterday’s outage we have replaced the faulty component of the… Continue Reading Mail Disruption (14th April)
Windows Mail is currently unavailable due to emergency maintenance, it is anticipated it will be offline for no more than 20 minutes.
We will be completing a period of maintenance on a selection of our webservers between 13:00 and 17:00 today. This will result in a short period of downtime for each server within this window, it is estimated to be no longer than 15 minutes.