We will be completing a series of server upgrades to increase the amount of RAM in key servers. During the day you may experience a short period of circa 15 minutes when you will be unable to access you email or website. No email will be lost as a result… Continue Reading Server Upgrades (22-June-2009)
During the early hours of this morning we experienced outbound mail connectivity issues. They have now been resolved and all queued mail processed. Mail delivery times are now back to normal levels
We are currently investigating reports of connectivity from certain non-UK locations to our services. The issue is not country specific but does appear to be impacting specific providers in some countries. At this time we can confirm that the hosted services are working normally but there may be a routing… Continue Reading Connectivity Issue from some locations
We experienced a brief disruption to mail flow yesterday for customers using our relay and MX services. Although the outage itself was restricted the impact was felt for a number of hours due to DNS caching. As a result of yesterday’s outage we have replaced the faulty component of the… Continue Reading Mail Disruption (14th April)
Windows Mail is currently unavailable due to emergency maintenance, it is anticipated it will be offline for no more than 20 minutes.
ADSL customers are currently experiencing intermittent routing issues which results in some websites being inaccessible. Our upstream provider is investigating.
Our datacentre provider has advised us they will be conducting urgent power related working this Sunday, 14th September between 02:00 and 06:00 to resolve a potential issue with the mains supply. As part of the safety requirements it will be necessary to remove power from the entire datacentre for approximately 1hour… Continue Reading Planned Outage (1hr – 14/9 02:00-06:00)
We will be migrating all web servers between IP ranges on Monday 7th July 2008. This will result in a period of downtime of approximately 4 hours when you will be unable to access your website. During this scheduled maintenance anyone visiting your website will see a generic ‘website unavailable due to essential… Continue Reading Web Server Migration
We will be migrating mail servers between IP ranges this weekend. This will result in a period of downtime of approximately 1 hour when you will be unable to send or receive email. During this scheduled downtime inbound mail will be queued on our secondary MX servers. If you experience… Continue Reading Mail Server Migration
We will be completing a period of maintenance on a selection of our webservers between 13:00 and 17:00 today. This will result in a short period of downtime for each server within this window, it is estimated to be no longer than 15 minutes.