We will be completing a period of maintenance on a selection of our webservers between 13:00 and 17:00 today. This will result in a short period of downtime for each server within this window, it is estimated to be no longer than 15 minutes.
We will be performing routine server patching until 06:00 this morning. During this period you may experience a short period (circa 5 minutes) where you cannot access your website or email. Please accept our apologies for any inconvenienced caused by this important work.
We will be server patching this evening which will result in web/email/ftp services being temporarily unavailable for a period of approximately 10 minutes each. Please accept our apologies for inconvenienced caused by this essential, routine work.
We are currently experiencing intermittent connectivity to mail serivces including SMTP, POP3, IMAP and webmail services delivered via the ‘new’ platform. We are working to resolve this issue as quickly as possible. No mail will be lost as a result of this issue, it will instead be stored on our… Continue Reading Mail system connectivity
We have been by our upstream provider that work being conducted on their network may result in a short loss of connectivity between 08:00 and 08:15 BST tomorrow (24/6/2007). They advise us that this essential work should result in a loss lasting no more than a few minutes within this… Continue Reading External Connectivity ‘at risk’ 08:00 – 08:15 (24/6/2007)
We are currently migrating the few remaining websites from our legacy platform to the new platform. If your website is inaccessible please try again in a few hours.
Remedial electrical work needs to be conducted to ensure the ongoing safety and reliability of our systems including the replacement and testing of upstream MCCB’s on the electrical system which have previously incorrectly tripped. This work is scheduled to take place within a one hour maintenance window between 05:00 and… Continue Reading Planned DataCentre Power Works (downtime)
We experienced an issue with a switch early this afternoon that impacted upon the ability to access certain mail servers, webservers and the control panel server. This issue was resolved within 45 minutes and has now been running without issue.
We will be upgrading all web servers today with additional RAM. The work will be conducted between 11:30 and 14:30, which will result in a period of downtime of approximately 10 minutes per server.
We are patching our web servers with immediate effect due to a number of urgent patches released by Microsoft. Access to your website may be interrupted for around 15 minutes during the next 2 hour patching window.