Today’s server and networking upgrades have allowed us to resolve the slow control panel issues. The new control panel now runs at ‘full speed’, providing a much smoother experience. The upgrades also provide us with the platform to scale and will allow us to upgrade to the latest and much improved version… Continue Reading Control Panel enhancements

To enable essential maintenance work to be completed at the data centre there will be an outage of approximately 1 hour between 07:00 and 08:00 on Tuesday 2nd January 2007. We anticipate that the downtime will be less than the declared 1 hour window but as a precaution we are… Continue Reading Planned Datacentre work/downtime

We have experienced an intermittent connectivity issue over the past 24 hours which has delayed inbound mail to our helpdesk ticketing system and resulted in calls becoming ‘stuck’ in our VoIP based telephone system. This issue did not impact upon the availability of customer email/webites/access, etc as it has seperate connectivity. The line… Continue Reading Office Connectivity

We are planning to complete additional maintenance of SATURN today in relation to the outage experienced earlier this week. The maintenance will involve taking SATURN offline, we will endevour to keep the offline period(s) as short as possible. The work will be completed today between 11:00 and 17:00 and is anticipated to… Continue Reading Planned maintenance of SATURN