The Cloud Backup service will be unavailable between 00:30 and 12:30 (BST / GMT+1) on Thursday 1st August 2013 to enable a scheduled software update to be released. During this Window it will not be possible to backup or restore data as the update is applied. The new version will… Continue Reading Cloud Backup maintenance reminder

Our upstream provider will be performing updates to a number of routers between 00:00 and 06:00 on the 25th October 2011. During this period we anticipate a period of 30 minutes that will be ‘at risk’, within this window you may experience intermittent issues accessing services. This activity does not… Continue Reading Router Upgrade (2011-10-25 00:00-06:00)

Our data centre provider has advised this morning that they will be performing maintenance on 28th July between 00:05 and 02:00. This will involve them updating the firmware on one of their routers which we anticipate will result in a short outage of 5 to 15 minute during this window.… Continue Reading Core Router Reboot (2011-07-28)

Our datacentre provider has advised us they will be conducting urgent power related working this Sunday, 14th September between 02:00 and 06:00 to resolve a potential issue with the mains supply. As part of the safety requirements it will be necessary to remove power from the entire datacentre for approximately 1hour… Continue Reading Planned Outage (1hr – 14/9 02:00-06:00)